Welcome to Soft Heart ♡
Assalamu Alaikum ♡
Discover our thoughtfully curated collection of dresses, shoes, bags & accessories for every style.
All our products are available on a pre-order basis only.
Order Policy
- 50% advance is required to confirm your order.
- Delivery time is usually 25–30 days after confirmation.
- Sometimes delivery may take a little longer due to stock, shipment, customs, courier or unavoidable issues.
- Once an order is confirmed, it cannot be cancelled.
Stock Out / Cancellation from Our Side
- If the product becomes unavailable in China or we need to cancel due to unavoidable reasons, your advance will be refunded.
- You may also choose another design instead of taking a refund.
Return & Exchange Policy
- As all items are pre-order based, return or exchange is not possible after confirmation.
- For dresses and shoes, please check your correct size carefully before ordering.
- Size exchange or return for dresses and shoes is not possible due to the pre-order nature.
Quality Promise
We always try to ensure the best possible quality for every product we deliver. Slight color differences may happen due to lighting, screen display or product photography.
Thank you for trusting us ♡